The conversation with your customer is changing. Are you prepared?
Let Stellar lead you on a journey to discover how you can better connect with your customers. Transform your customer experience, improve efficiencies and thrive with the voice behind some of Australia’s biggest brands.
Who we are
We are experts on the end-to-end customer care journey. Eighteen years ago we had a single client outsource their call centre to us; today we work with a diverse client base that spans a broad range of industries. We tailor unique solutions for each of our clients based on what their business goals are: ranging from building multi-channel operations, creating future-proof strategies or lowering costs through offshoring.
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Leader insights blog
- 21 April 2017
Why Your Organisation Should Be a Fishing TrawlerEverybody should be responsible for customer feedback. Every department and every manager should be able to connect on every channel to the customers who are donating their time to provide valuable insight. It should not be a dedicated team. How do we make this happen?Read this blog
- 06 April 2017
The Last Piece of the Internal Communication PuzzleFor some time, we had been searching for a communication platform to connect our people and enable productivity via social collaboration. It is easy to provide a new platform, but if it’s not a good fit for the culture, it means employees won’t engage and use it – so it’s vital to get this right.Read this blog