The conversation with your customer is changing. Are you prepared?
Let Stellar lead you on a journey to discover how you can better connect with your customers. Transform your customer experience, improve efficiencies and thrive with the voice behind some of Australia’s biggest brands.
Who we are
We are experts on the end-to-end customer care journey. Eighteen years ago we had a single client outsource their call centre to us; today we work with a diverse client base that spans a broad range of industries. We tailor unique solutions for each of our clients based on what their business goals are: ranging from building multi-channel operations, creating future-proof strategies or lowering costs through offshoring.
TOTAL CALLS 2015
TOTAL CHATS NOV 2016
NUMBER OF EMPLOYEES
YEARS IN BUSINESS
Leader insights blog
- 19 December 2016
Stellar Trends & Insights Report: November 2016Join us to discover the latest trends in our industry and customer experience. In this issue: 2G now a relic of the past, new blockchain technology makes lower-cost transactions possible, and Australians need help with their homework.Read this blog
- 13 December 2016
Five-time Outsourcer of the YearStellar is proud to announce that it has been named the Contact Centre Outsourcing Service Provider of the Year in the 2016 Frost & Sullivan Australia Excellence Awards. This marks the first time any company has received any Frost & Sullivan award for five consecutive years.Read this blog