The conversation with your customer is changing. Are you prepared?
Let Stellar lead you on a journey to discover how you can better connect with your customers. Transform your customer experience, improve efficiencies and thrive with the voice behind some of Australia’s biggest brands.
Who we are
We are experts on the end-to-end customer care journey. Eighteen years ago we had a single client outsource their call centre to us; today we work with a diverse client base that spans a broad range of industries. We tailor unique solutions for each of our clients based on what their business goals are: ranging from building multi-channel operations, creating future-proof strategies or lowering costs through offshoring.
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Leader insights blog
- 23 February 2017
Social media is a given — so what’s next?When dealing with a company, each customer has their own preferences on how they like to be contacted or make contact. Customers have learnt a simple truth: businesses will adapt to the needs of customers, not the other way around.Read this blog
- 09 February 2017
Stellar Trends & Insights Report: January 2017Join us to discover the latest trends in our industry and customer experience. In this issue: real-time emotional detection, automated trains in Australia, and a new rival for Amazon's Echo.Read this blog