The conversation with your customer is changing. Are you prepared?
Let Stellar lead you on a journey to better connect you with your customers. Transform your customer experience, improve efficiencies and thrive with the voice behind some of your most loved brands.
What’s your goal?
Who we are
We are experts on the end-to-end customer care journey. Twenty years ago we had a single client outsource their call centre to us; today we work with a diverse client base that spans a broad range of industries and countries.
We tailor unique solutions for each of our clients based on what their business goals are: ranging from building multi-channel operations, creating future-proof strategies or driving their digital transformation.
8,895,133
Inbound Onshore Calls 2017
214,111
Total Chats July 2018
4,000
Number Of Employees
20
Years In Business
Leader insights blog
What drives great customer experience
Navigating consumer needs. Customer experience, generational differences and channel usage. Read the new report now!
Stellar Trends & Insights Report: January 2019
Join us to discover the latest trends across Australian industry and customer experience. In this issue: the internet of vehicles, cutting the time for car checkouts and technology driving retail changes.
Stellar Honoured With Seventh Annual Industry Award
Stellar has once again been acknowledged as an industry leader by being named ‘Customer Contact Outsourcing Service Provider of the Year’ in the 2018 Frost & Sullivan Australia Excellence Awards for the seventh year in a row.
Stellar Trends & Insights Report: November 2018
Join us to discover the latest trends across Australian industry and customer experience. In this issue: online shopping in Australia – travel dominance and abandoned carts, automated facial clearance comes to a Chinese airport, and 4-star prime shopping takes on a bricks and mortar experience.
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