Leader Insights

Dip into our blogs to discover the latest on customer experience and industry trends.

Stellar’s strength is in its people: with the tenure, experience and personality of our staff shaping the way our company operates. It’s not enough for us to just talk about Open Book Management and discovering new technology before the rest: we live it, every day.

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Business
Jonathon Little

Stellar Trends & Insights Report: August 2018

Join us to discover the latest trends across Australian industry and customer experience. In this issue: the new digital bank expected to enter the Australian market, gathering travel insights beyond traditional means, and Americans ready to embrace AI for banking.

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Business
Jonathon Little

Stellar Trends & Insights Report: July 2018

Join us to discover the latest trends across Australian industry and customer experience. In this issue: new Australian payment IDs, advances in logistics technology from China’s e-commerce leaders, and the many Aussies and Kiwis shunning financial apps.

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Business
Jonathon Little

Stellar Trends & Insights Report: June 2018

Join us to discover the latest trends across Australian industry and customer experience. In this issue: buying insurance from tech giants, the mobile payment coffee revolution, and food retailers exploring self-serve technologies.

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Business
Jonathon Little

Stellar Trends & Insights Report: May 2018

Join us to discover the latest trends across Australian industry and customer experience. In this issue: the world’s first blockchain phone, household outsourcing opportunities, and a virtual assistant begins answering phone calls.

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Stefanie Cutrera

I Just Called To Say I Love You

In this blog, Bec looks at what’s changed in phone sales over the years and what’s stayed the same – calling on some old 80s favourites to help.

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Business
Jonathon Little

Stellar Trends & Insights Report: April 2018

Join us to discover the latest trends across Australian industry and customer experience. In this issue: airline customer experience initiatives, customers and business don’t see eye-to-eye, and superannuation virtual assistant technology.

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Business
Jonathon Little

Stellar Trends & Insights Report: March 2018

Join us to discover the latest trends across Australian industry and customer experience. In this issue: artificial intelligence with a soft side, digital creating revenue rewards, and speakerless phones on the horizon.

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Business
Erica Johnson

Some Assembly Required: Building an Outsourcing Relationship

Have you built an outsourcing relationship from the ground up? No? Do you have experience with building a piece of flat-pack furniture? Well, then you’re qualified to join Rik as she goes through the three steps to assembling your perfect business partnership.

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Business
Jonathon Little

Stellar Trends & Insights Report: February 2018

Join us to discover the latest trends across Australian industry and customer experience. In this issue: the Facebook feed shakeup, blockchain innovation for photographers, and a hydrogen powered car comes to Australia.

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Business
Jonathon Little

Stellar Trends & Insights Report: January 2018

Join us to discover the latest trends across Australian industry and customer experience. In this issue: peek at your city’s performance history, catch a ride from a robo-car, and order paperclips without lifting a finger.

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