What drives great customer experience

Navigating consumer needs. Customer experience, generational differences and channel usage. Read the new report now!

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Business
Jonathon Little

Stellar Trends & Insights Report: November 2017

Join us to discover the latest trends across Australian industry and customer experience. In this issue: the utilities sector gets a blockchain boost, automakers explore CX innovation, and Mastercard sets up a new Australian innovation hub.

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Customer Experience
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The Social Opportunity

Social media has become part of everyday life, from humble beginnings to the powerhouse that it is today. It has empowered consumers with a vast array of tools to contact, discuss, research and interact with the brands they are passionate about. Social media can be incredibly powerful: but do you know how to leverage the impact social media has on your business?

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Stellar Asia Pacific